Founder Foundations: Key Performance Indicators
Part of Founder Foundations: why KPIs need to tie back to a strategic objective, how to avoid an overwhelming dashboard nobody uses, and the difference between leading and trailing indicators.
Steve Simonson
On-air link:awesomers.com/269
Show notes
In this Founder Foundations episode, Steve makes the case that a founder's job is to build a foundation of knowledge and systems under the company, starting with knowing what to actually measure.
He warns against the common trap of building an overloaded dashboard that looks impressive but tells you nothing useful, and explains the difference between leading indicators that predict what's coming and trailing indicators that report what already happened.
He closes with a reminder that founders don't need to own every team's KPIs themselves, letting departments define their own metrics usually produces better results.