Axiom 3: Every Upgrade Is a Downgrade at First
Steve explains Axiom 3: every upgrade is a downgrade at first, on why teams resist new systems and how leaders can push through the pain to a genuine long-term gain.
Steve Simonson
On-air link:awesomers.com/218
Show notes
Steve continues his axioms mini-series with number three: every upgrade is a downgrade at first.
He explains why teams resist new systems, especially technology changes, and shares his own practice of promising a rollback option after six or twelve months, a promise that almost nobody ends up wanting to use once the new system proves out.
A short lesson for any founder about to push a system change their team won't initially love.