Giving Thanks: Recognition as a Leadership Tool
A Thanksgiving-week solo episode on why leaders skip recognizing their team when busy putting out fires, and what happened when Steve started publicly thanking contractors by name.
Steve Simonson
On-air link:awesomers.com/114
Show notes
On Thanksgiving Day, Steve steps back from the usual topics to talk about recognition in business: the habit of moving straight to the next fire instead of thanking the person who just put one out.
He tells a story from early in his career about posting a customer's thank-you letter for one contractor, and what happened when the rest of his team wanted the same recognition, good and bad.
For any founder or manager who wants a simple, low-cost way to build culture through consistent recognition.