Mary Shores — Conscious Communication (Part 3)
Bestselling author and collection-agency CEO Mary Shores closes out her three-part series on making every hard conversation end better than it started.
Steve Simonson · with Mary Shores
On-air link:awesomers.com/99
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Full session video (AWE0097) · starts at 54:00 · part 3
0:00−25:00
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Show notes
Mary Shores, bestselling author and CEO of a debt-collection agency built around leaving people better off after every call, closes out her three-part conversation with Steve.
They talk about staying authentic even when it's uncomfortable, why teams need a mix of visionaries and detail-minded operators, and the idea that where you've been doesn't have to define where you're going.
Good for leaders who want a case study in running an unusual business on unusual values.