Mary Shores — Conscious Communication, Part 2
Bestselling author Mary Shores returns for part two, on the words that build trust versus the ones that quietly kill a sale or a relationship.
Steve Simonson · with Mary Shores
On-air link:awesomers.com/98
Full session video (AWE0097) · starts at 23:00 · part 2
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Show notes
Steve continues his three-part conversation with Mary Shores, author of Conscious Communications, on the neurochemistry behind how people actually hear what you say.
The episode covers which words to avoid before you ever get to your pitch, why intent doesn't excuse a badly delivered message, and how communication style shapes outcomes far beyond business.
For founders who want fewer misread conversations with customers, staff, and vendors — and who are tired of assuming good intentions are automatically heard that way.